Refund Policy

Last updated: 26 September 2026

Every new family account starts with a free 3-day trial, with no card required, so you can try the service before paying.

After a payment, you may request a full refund within 14 days of that payment, for any reason. Refunds are processed by Paddle, our Merchant of Record: reply to your Paddle receipt email or contact paddle.net, or write to us at support@c1ai.org and we will arrange it.

You can cancel at any time; the subscription then ends at the close of the current billing period and you are not charged again.